Shipping Policy
At SKULLLCANDY, we know you are excited to get your order, and we work hard to make sure it reaches you quickly and safely. We offer free shipping on every order shipped to the United States and Canada. No minimums, no hidden fees—just free delivery right to your door.
Once your order leaves our Austin warehouse, here is what you can expect for delivery times:
United States: 5 to 9 business days
Canada: 8 to 13 business days
Please keep in mind that these timeframes are estimates. Weather, carrier volume, or other unexpected delays can sometimes add a day or two. We promise to keep things moving on our end, and we appreciate your patience when the delivery gods have other plans.
You will receive a confirmation email the moment your order is placed, and another one as soon as your package is on its way. That way, you always know where things stand.
We ship to residential and business addresses in both countries. If you have a specific delivery preference, feel free to note it at checkout, and we will do our best to accommodate you.
If you have any questions about your order or our shipping process, we are always here to help. Just reach out to us at [email protected], and we will get back to you as quickly as we can.
Our team is based in Austin, Texas, and you can find us at:
4527 Commerce Square Drive, Suite 210
Austin, TX 78744
Thank you for shopping with SKULLLCANDY. We appreciate your trust in us, and we cannot wait for your order to arrive. If there is anything we can do to make your experience better, just let us know. Happy shopping!